Controlling Reminders

Will medAdvisor provide notifications about doses and repeat reminders when I do not have internet access?
MedAdvisor uses Apple Push Messaging and Google Cloud services to send push notifications to smartphones/devices. These services require internet access and...
Mon, 14 Oct, 2013 at 4:52 PM
If medAdvisor is completely closed on my device (not running in the background), will I still receive notifications?
MedAdvisor does not require the application to be running on your device to receive notifications. Your notifications will appear in the notification center...
Mon, 14 Oct, 2013 at 4:54 PM
Does medAdvisor's script history tool list all my medications dispensed from all medAdvisor pharmacies, or only at my favorite medAdvisor pharmacy?
MedAdvisor will list your entire prescription history from all medAdvisor pharmacies.
Mon, 14 Oct, 2013 at 4:55 PM
If I have a spare prescription at home, can I add this to my medAdvisor?
You will need to drop off your spare prescription to your favourite pharmacy. Your pharmacist will store your prescription safely, and you will see your num...
Mon, 14 Oct, 2013 at 4:57 PM
If I am on a dose administration aid, do I still need to use medAdvisor?
MedAdvisor's advanced features will assist you in understanding and managing your prescriptions. Some of medAdvisor's features include tap-to-refill...
Mon, 14 Oct, 2013 at 4:58 PM
Will my prescription information in medAdvisor update every time I fill a script?
Your prescription information will update automatically each time you fill a prescription at any medAdvisor pharmacy.
Mon, 14 Oct, 2013 at 4:58 PM
If I go to a pharmacy which is not registered with medAdvisor, what happens with the days supply and repeats remaining?
Your medAdvisor account will not automatically update if you visit a pharmacy that is not a registered medAdvisor pharmacy. However, you can manually overri...
Wed, 16 Oct, 2013 at 2:39 PM
If my medication doesn't appear on the home screen after it has been filled, what should I do?
It is unlikely you will experience any issues with your medications appearing on your home screen. If you are experiencing difficulties, it is best to phone...
Mon, 14 Oct, 2013 at 5:00 PM
What do I do if I change my name or surname?
You will need to notify your pharmacist if you change your name or surname to update your pharmacy records accordingly.
Mon, 14 Oct, 2013 at 4:30 PM
What happens if I get a new Medicare card?
If you notice only the last number has changed on your Medicare card, you are not required to contact your pharmacist; medAdvisor will still import your scr...
Mon, 14 Oct, 2013 at 5:02 PM